Nation Wide Repair Network

 

We can repair your device no matter where you are, even if you can’t bring it in.

We offer a NATIONWIDE mail in repair service with a same day repair and return EXPRESS Postage

Your repair will be completed on the same day it is received and on its way back to you.

SAFE SECURE SAME DAY PICK UP AND RETURN SAME DAY (within local area)

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Please use the following steps for this service.

  1. Call 1300 551 691 about your problem so we can confirm parts availability and price for your repair.
  2. Download and complete the Repair Form here.
  3. If your Device is in a working state, please back it up by connecting it to your computer and following your normal back up procedure.
  4. Send your parcel to us using EXPRESS post, or a courier service. We recommend bubble wrap and a small box to protect your device. Be sure to include the Repair Form and complete legible contact details.
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Please include your contact details, an email address (form of payment normally Money Order) and a quick description of the repair required so we can get working on it straight away.

We will contact you when we receive your device & email a PayPal invoice once the repair is complete.

You can pay your invoice using your PayPal. We prefer Money Order as it offers both you and us security, and we don’t need to know your credit card details.

Nationwide Repair Address:

Gadget Hospital

PO Box 16

SURFERS PARADISE  QLD  4217

PH: 1300 551691

You will be notified upon dispatch, and provided with a tracking number so you can monitor the return of your device.

Note:

  1. Mobile Gadget Doctor will endeavour to fix your iPhone within 24 hours.
  2. In the rare case of parts not being in stock, a delay may occur. Any delays will be notified immediately.
  3. Water damage repairs may take up to 7 days before a determination about whether it can be fixed is notified.
  4. We prefer you use a method of delivery that requires signature delivery as it ensures that it is delivered directly to our front desk. We will call you when your device is ready!

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